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Frequently Asked Questions
We currently operate as a mobile Massage Therapy company; where we travel to a client’s specified location within the New York City and New Jersey areas. We do not have a physical location for Massage Therapy services.
It’s not just about the discounts and reward benefits of the membership program you’ll attain, but most importantly it’s about the overall health and lifestyle benefits you’ll receive from regular massage treatments that we’d like for you to experience.
Joining our membership program will afford you continual wellness services that will assist you with meeting your wellness goals. You will be able to build a relationship with your Massage Therapist who will work with you, through periodic consultations, to provide the best therapeutic care.
Individuals must be at least 18 years old to join.
In efforts to create a safe environment and experience for Members and Therapists, membership consideration requires potential members to verify personal identifiable information, such as birthday, primary session location and any medical conditions that may impede treatments, before processing in-home appointment requests.
Upon review of the application, if approved, new Members will be advised and prompted to complete a virtual consultation and member intake form prior to scheduling their first in-home session appointment to further personalize and prepare for services rendered.
We are currently available from Tuesday – Saturday between the hours of 10 am and 10 pm.
We are currently not available Sunday or Monday.
Prior to any session, a brief consultation with a Licensed Massage Therapist regarding health concerns will take place. During a session, the Therapist will use techniques on target areas and periodically ask the recipient how they are feeling. After a massage session, the Therapist will assist the individual off the chair or table and encourage all participants to take deep breaths, drink plenty of water and schedule an appointment to receive regular treatments.
No. For a chair massage, the person is fully dressed. If a full body table massage is requested, treatment is more effective if the recipient remove clothing items (preferred, but solely at the discretion of the massage recipient), except undergarments. A sheet, towel and/or robe is used for covering and privacy.
Massage creams or lotions are optional uses. Members must inform their Therapist of any known allergies prior to treatments.
We require a suitable and safe area for the session to take place; having enough room to accommodate a massage chair and/or massage table.
For the use of a massage chair, an approximate 5′ x 6′ area is needed for the therapist to set up and have room to move around comfortably. For the use of a massage table, an approximate 9′ x 12′ area is needed. If two or more Therapists are required for the session, the space will need to be bigger.
Remember though…the tighter the space, the less comfortable the session will be!
Prior to receiving a massage, a person should inform Therapists of any health concerns or conditions that would impede the treatment, causing risk to the client or to the Therapist. AIM Massage Therapy will not provide services to individuals who are intoxicated or experiencing a high fever, dizziness or nausea, has bruises, wounds or rashes, a contagious viral or bacterial infection or an advanced stage illness, or women in their first trimester of pregnancy, to name a few.
Seeking the advice of your medical physician is always recommended prior to receiving a massage. Therapists will use discretion to determine if treatment should be conducted and reserves the right to decline services if treatment is deemed unsafe.
Please review our Terms and Conditions for more information.
Please review our Terms and Conditions for complete cancellation/refund details.